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CabSupport

CabSupport is a remote support and screen-sharing utility optimized for low data usage

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Support Contact

(858) 205-3730

Description

CabSupport combines a driver tablet app with a web dashboard to provide remote support and a screen-sharing utility optimized for low data usage. 

The CabSupport app allows drivers to request support, accept or decline incoming calls, and optionally allow a dashboard user to view and control their screen. A home screen call widget enables drivers to answer calls while outside of the app. 

The web dashboard allows support agents to view support requests, monitor when a driver is safely available for a call, view their assigned vehicle, place calls to the driver, and optionally see and control the driver’s tablet.

Additional Details

  1. Install Motive Driver App:
    https://play.google.com/store/apps/details?id=com.keeptruckin.android
  2. Install CabSupport App:
    https://github.com/Transpoworks/CabSupport-Motive/releases/latest
  3. Grant data access to CabSupport from the Motive App Marketplace:
    https://marketplace.gomotive.com/app/cabsupport
  4. Create Transpoworks dashboard organization:
    If you don't already have a Transpoworks dashboard, email [email protected] to have an organization created on https://dashboard.transpoworks.com

Categories

Support Contact

(858) 205-3730