CabSupport
CabSupport is a remote support and screen-sharing utility optimized for low data usage
Description
CabSupport combines a driver tablet app with a web dashboard to provide remote support and a screen-sharing utility optimized for low data usage.Â
The CabSupport app allows drivers to request support, accept or decline incoming calls, and optionally allow a dashboard user to view and control their screen. A home screen call widget enables drivers to answer calls while outside of the app.Â
The web dashboard allows support agents to view support requests, monitor when a driver is safely available for a call, view their assigned vehicle, place calls to the driver, and optionally see and control the driver’s tablet.
The CabSupport app allows drivers to request support, accept or decline incoming calls, and optionally allow a dashboard user to view and control their screen. A home screen call widget enables drivers to answer calls while outside of the app.Â
The web dashboard allows support agents to view support requests, monitor when a driver is safely available for a call, view their assigned vehicle, place calls to the driver, and optionally see and control the driver’s tablet.
Additional Details
- Install Motive Driver App:
https://play.google.com/store/apps/details?id=com.keeptruckin.android - Install CabSupport App:
https://github.com/Transpoworks/CabSupport-Motive/releases/latest - Grant data access to CabSupport from the Motive App Marketplace:
https://marketplace.gomotive.com/app/cabsupport - Create Transpoworks dashboard organization:
If you don't already have a Transpoworks dashboard, email [email protected] to have an organization created on https://dashboard.transpoworks.com